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Privacy Policy

The Fundação Romão de Sousa with Tax Identification Number (NIF) 509 424 309, headquartered at Casa de Alba, 7100-630 São Bento do Cortiço, makes available on its websites www.fundacaords.org and www.casadealba.net information regarding the activities of the Therapeutic Residential Community Casa de Alba, the Outpatient Program (Casa de Alba or Lisbon office), mental health projects developed in the local community and training and research activities.

1. Who is responsible for collecting and processing the data?
Fundação Romão de Sousa is the responsible for collecting and processing the personal data, and may, within the scope of its activity, use entities subcontracted by it to pursue the purposes outlined below.

2. What personal data is collected and processed?
Fundação Romão de Sousa collects and processes data such as name, email, telephone number, residence, Citizen’s Card number, tax number, date of birth, education, telephone and email of the applicant/resident and/or their responsible family member, clinical and social reports and other personal data provided in the context of the use that potential interested parties may make of the services that the Fundação provides in supporting people with mental health problems. It may also collect information resulting from the use of the website, such as IP address and browser used, for administrative and platform security purposes.
In the process of filling in personal data, the website of Fundação Romão de Sousa always asks for consent to the collection and proper treatment, assuming that they are true and updated.

It is further emphasized that:
a) The Data collected may be processed internally or externally by subcontractors.
b) Internally, the data is processed by the Board of Directors and the technical team (Clinical Director and other professionals), being kept in paper or computer controlled, minimizing the risks of access by unauthorized persons;

3. How is your data collected?
Personal data may be collected through your contact by e-mail, website, telephone call, or in person.

4. What are the purposes and grounds for processing your data?
Fundação Romão de Sousa will process your personal data for specific contractual or pre-contractual purposes, such as
a) to respond to specific requests from users, arising from the contact they have made;
b) Enroll the user, upon his/her request, in any of the services described above;
c) Publicizing new initiatives that are deemed to be of interest to users in the future;
d) Statistical purposes or internal training and continuous assessment activities.

5. With whom is your data shared?
The data collected by Fundação Romão de Sousa may be transmitted, taking into account the duty of confidentiality, to judicial or administrative authorities, in cases where such transfer is mandatory.

6. What are your rights?
Fundação Romão de Sousa guarantees you the right to access, update, correct, delete and portability of your personal data. We also grant you the right to oppose the use of data provided for marketing purposes, for sending informative communications or for inclusion in lists or informative services.

7. How can I exercise them?
If you don’t agree with the way your data is handled, you can exercise your rights by sending an e-mail to catiaribeiroalves@fundacaords.org, DPO of Fundação Romão de Sousa.

8. How long is your data stored?
Where there is no specific legal requirement, your data will be stored and retained for only the minimum period necessary, in which case they will be retained for a maximum of one year unless you exercise your right to be forgotten.

9. Is your data handled securely?
The data collected is processed and stored by computer and in strict compliance with the legislation on the protection of personal data. To this end, Fundação Romão de Sousa is committed to ensuring the protection of your data against disclosure, loss, misuse, alteration, unauthorized treatment or access, as well as any other form of unlawful treatment.

10. Alterations to the Privacy Policy
Fundação Romão de Sousa reserves the right to change this Privacy Policy at any time, and these changes will be duly published on the websites www.fundacaords.org and www.casadealba.net.